Technical Writer- Reuters (Cambridgeshire)
The successful candidate will be responsible for creating, maintaining, and enhancing our technical documentation to ensure clarity, accuracy, and usability for both internal and external stakeholders. This role requires excellent communication, writing, and project management skills to produce high-quality documentation that supports our core product.
About the Role
As a Technical Writer within Reuters, you will:
- Document customisations using OpenAPI standards, ensuring consistency with our existing repositories
- Liaise with Technology teams to determine optimal presentation strategies for API documentation for both public and internal use
- Maintain and update the customer-facing technical documentation in our knowledge base
- Collaborate with Product Marketing and Release Management to create detailed customer-facing release notes
- Work with Commercial and Marketing teams to develop technical sales collateral for core product and features
- Develop and maintain “How We Work” documentation for onboarding and training new team members, including guidelines for escalation processes
