Privacy Policy

This website is maintained by the NCTJ, The New Granary, Station Road, Newport, Saffron Walden, Essex CB11 3PL . Contact [email protected] for further assistance.

The NCTJ takes your online privacy seriously.  You may visit this site anonymously as often as you like without providing any personally identifying information such as your name, address or email address.  We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive.  With your consent we may gather personal information from you through surveys, testimonials and questionnaires.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

a.      administer the website and update the personal information held on our database

b.      enable your use of the services on this website

c.      send you goods and supply services purchased via the website

d.      to process exams or qualifications that you may have registered for

e.      to send statements and invoices to you and collect payments from you

f.      send you information and general communications

As part of our general communications, students and tutors on accredited courses will receive NCTJ e-newsletters, which will provide updates on changes to our qualifications, events related to students' studies and relevant information and news. Students and tutors can unsubscribe at any time using the unsubscribe link at the footer of each email.

We may disclose personal information that you have provided to other parties where this information is required to fulfil a task or activity in relation to the progression of a qualification or programme of study that you are undertaking. This may include colleges, universities, private learning providers, their employees and other agencies.

We may disclose personal information, achievement data and statistical information to the Learning Records Service.

We will not, without your express consent, provide your personal information to third parties for the purpose of direct marketing.

Retention of your information

We will retain your information relating to examinations and qualifications unless you specifically ask us to delete it. Other personal information will be deleted or archived from our systems and records once there is no longer a requirement or useful purpose for keeping it.

Individuals can request their own data information free of charge by emailing [email protected].

Removing your data and email address

If you have previously provided us with your email address or any other information and later decide that you do not want us to have it, you may ask us to delete it by emailing [email protected]

Link to other sites

Our site contains links to other sites that are not under our control. Such other sites do not necessarily follow our privacy policies and may place their own cookies on your computer. This practice is standard on the web and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site.

Security of private information

We would like to be able to tell you that the personal information you provide us is absolutely safe. Unfortunately, several well-publicised instances of computer security breaches make it impossible for anyone to be so confident. The NCTJ does however take all reasonable steps to protect the information you provide us from theft, alteration or unauthorised inspection and has agreements with its data processors that they compy with all GDPR security principles.

Cookies and how we use them

Cookies are small text files that are transferred by a website to your browser directory. They help the website identify your browser/device. They perform different tasks on a website, and certain aspects of the website will not function correctly with out them. To find out more about cookies visit The NCTJ will retain cookie and web analytical information for a period of 38 months, after which the information will be deleted.

The cookies used on are:

Google Analytics

This gathers information about users, how they found and navigated the site as well as facts about which browsers they have used. The data gathered by this cookie is anonymous and is used to enhance the usability of the website.  Further information is available from:

Session cookies

Session cookies are used to remember you when you log-in and also for the shopping cart. Disabling these cookies will stop this functionality working.  Further information about session cookies is available from: