Staff contacts

Jan Alder
Jan Alder
PA to chief executive
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Prior to joining the NCTJ in 1989 Jan worked in the printing industry for 13 years, latterly as PA to the UK president of a US printing company based in the City. She has also worked in a bank, sold aluminium and stainless steel and has been a recruitment consultant.

Phone: 01799 544930
Email: jan.alder@nctj.com

Beverley Bailey
Beverley Bailey
Head of development
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With over 10 years’ experience in sales and business development within the travel industry, Beverley joined the NCTJ in February 2017 as Head of development.  This is a newly created post and Beverley will be responsible for business development, fundraising, sponsorship and overseeing our marketing programme. Previously Beverley worked within global exhibitions managing worldwide events and international suppliers to position their brands in line with their objectives.

Phone: 01799 544940

E-mail: beverley.bailey@nctj.com

Joanne Butcher
Joanne Butcher
Chief executive
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Joanne joined the NCTJ in June 2003 as chief executive. She began her career in the regional press after graduating from the University of Exeter in 1987 with a degree in history. She joined the Newspaper Society’s marketing department and then moved into training as senior training officer and then training manager.

Joanne completed postgraduate qualifications in human resource management before joining the Periodical Publishers Association (PPA) in 1995. She was director of the Periodicals Training Council (PTC) for five years. For two years she combined her role at the PTC with her work to set up the Publishing NTO. Joanne was chief executive of the Publishing National Training Organisation.

Phone: 01799 544930 or 01799 544014
Email: joanne.butcher@nctj.com

Chris Dunham
Chris Dunham
Head of finance and IT
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Chris joined the NCTJ in April 2008 as head of finance and IT. He began his career in banking, working for 25 years at NatWest/Royal Bank of Scotland. He spent many years in general banking and then specialised in financial banking management.

Before joining the NCTJ, Chris worked for Rainer, a national charity for under-supported young people, as regional finance manager and systems accountant.  He has more than 20 years’ experience in banking and finance management.

Phone: 01799 544934
Email: chris.dunham@nctj.com

Anna Higginson
Anna Higginson
Examinations administrator
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Anna joined the NCTJ in February 2018 after working at Cambridge Assessment as an exams administrator for 8 months. Previous to that, Anna spent time travelling after completing A-Levels and an art Foundation Diploma in 2015.

Anna is responsible for the administration in all areas of the Diploma in Journalism.

Phone: 01799 544943

E-mail: anna.higginson@nctj.com

Lyn Jones
Lyn Jones
Head of qualifications
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Lyn joined the NCTJ in November 2004 and is responsible for implementing our qualifications strategy, standards, and developing new qualifications to reflect the evolving skills required of journalists.

Lyn is also responsible for regulation and compliance with Ofqual, Qualifications Wales and CCEA general conditions. She manages the Journalism Qualifications Board, co-ordinates the work of our subject exam boards and oversees the implementation of quality assurance procedures and standards in relation to all qualifications. Lyn previously worked for an educational publisher and has managed a professional management training centre.

Phone: 01799 544939
Email: lyn.jones@nctj.com

Cecilia Judmann
Cecilia Judmann
Events and training officer
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Cecilia joined the NCTJ in February 2018 and is responsible for the administration of events, training, distance learning, and the Journalism Diversity Fund.

Cecilia graduated from the Heinrich-Heine-University Dusseldorf in Germany with a first class postgraduate degree in Comparative Studies in English and American language, literature and culture in 2017. She has work experience in events management, PR and administration.

Phone: 01799 544945

E-mail: cecilia.judmann@nctj.com

Sarah Kenny
Sarah Kenny
Marketing and communications executive
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Sarah joined the NCTJ in June 2017 and is responsible for the NCTJ’s marketing and communications.

Sarah has a first class degree in publishing, journalism and media and since graduating in 2014 has had both marketing and journalism experience. Before joining the NCTJ, Sarah worked for an independent magazine publisher and events organiser.

Phone: 01799 544947

E-mail: sarah.kenny@nctj.com

Rachel Manby
Rachel Manby
Head of quality and assessment
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Rachel joined the NCTJ in March 2017 and is responsible for supervising the work of the NCTJ exams team and Chief Examiners to ensure the efficient administration and delivery of all NCTJ assessments. Rachel is also responsible for overseeing the recruitment and training of NCTJ examiners/assessors, the monitoring of NCTJ accredited centres, appeals and enquiries on results, investigating and reporting on malpractice and maladministration cases, and ensuring high levels of quality assurance and standards including particular needs and equal opportunities. Rachel previously worked at a speech and drama awarding organisation in London as Qualifications Manager.

Phone: 01799 544935

E-mail: rachel.manby@nctj.com

Alison Puttock
Alison Puttock
Senior examinations controller
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Alison joined the NCTJ in May 2016 after relocating from West Sussex, where she worked as a finance administrator. Before this Alisons career background was in childcare.

Alison is responsible for the Diploma in Journalism exam papers, marking and results, certification and aggregate results as well as national exams.

Phone: 01799 544939

E-mail: alison.puttock@nctj.com

Emma Robinson
Emma Robinson
Accreditation manager
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Emma joined the NCTJ in April 2018 as accreditation manager. She is responsible for organising the accreditation system and liaising with centres, editors and students on all accreditation matters.

Before joining the NCTJ, Emma was a senior journalist at Newsquest Essex, having worked in a variety of different roles and newspapers at the company over six years. Emma studied on the NCTJ-accredited postgraduate diploma in print journalism at the University of Sheffield in 2011 and went on to complete the National Qualification in Journalism (NQJ), receiving two awards for her news interview and media law.

Phone: 01799 544944

E-mail: emma.robinson@nctj.com

Andy Summers
Andy Summers
Examinations controller
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Andy has been working for the NCTJ since August 2015. A qualified archaeologist, in 2006 he gave up a career digging muddy trenches to travel extensively, before settling into a long-term role within the foreign exchange industry. Prior to the NCTJ, Andy worked for the University of Cambridge as an examinations administrator.

Andy is responsible for the provision of shorthand exams and the National Qualification in Journalism (NQJ).

Phone: 01799 544941

Email: andy.summers@nctj.com

Hannah Walter
Hannah Walter
Examinations administrator
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Hannah joined the NCTJ in January 2017 after working in purchasing for 18 months. She graduated from Canterbury Christ Church University with a 2:1 in Religious Studies in 2015.

Hannah is responsible for processing exam bookings, e-portfolio access and student registrations.

Phone: 01799 544937

E-mail: hannah.walter@nctj.com



Careers advice All staff 01799 544014
Chief executive Joanne Butcher 01799 544930
Course registrations, exam bookings, e-portfolio access, NQJ registrations, national exams administration and reasonable adjustments Hannah Walter 01799 544937
Diploma in Journalism Anna Higginson 01799 544943
Distance learning, events, training and the Journalism Diversity Fund Cecilia Judmann 01799 544945
Exam schedule, approved exam centres, appeals, suspected malpractice and maladministration Rachel Manby 01799 544935
Finance, accounts payable and IT Chris Dunham 01799 544934
Marketing and communications Sarah Kenny 01799 544947
National exams and the Diploma in Journalism Alison Puttock 01799 544938
PA to chief executive Jan Alder 01799 544930
Qualifications, syllabus Lyn Jones 01799 544939
Short courses (including refresher training) Michelle Lewis 01799 544014
Shorthand and NQJ exams Andy Summers 01799 544941
For urgent media enquiries outside office hours please email Sarah Kenny. Sarah Kenny